Refund policy

14-Day Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not, we’re here to help.

1. Return Window

• You have 14 days from the date your order is delivered to request a return.

2. Eligibility

• Items must be in their original condition, unworn, unwashed, with all tags attached, and in the original packaging (if applicable).

• We reserve the right to reject returns that do not meet these conditions.

3. How to Initiate a Return

• Contact us at info@rkfineleather.com within 14 days of receiving your order.

• Please include your order number, a brief description of the issue, and any relevant photos if the product arrived damaged or defective.

4. Return Shipping

• Unless the return is due to an error on our part (e.g., wrong item shipped, damaged/defective item), you are responsible for the return shipping cost.

• We recommend using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

5. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, a refund will be processed to your original method of payment within a certain number of days (depending on your payment provider).

• Original shipping costs are non-refundable unless the return is due to an error on our part.

6. Damaged or Defective Items

• If you receive a damaged or defective item, please email us immediately at info@rkfineleather.com with photos of the damage.

• We will work with you to replace the item or issue a full refund, including any shipping costs.

7. Exchanges

• We do not offer direct exchanges at this time. If you wish to exchange an item, we recommend returning it for a refund and then placing a new order for the desired item.

If you have any questions or need further assistance, please email us at info@rkfineleather.com. We appreciate your business and thank you for choosing RK Fine Leather.